Question 1

What makes Soodo different from other Shopify developers?

Accepted Answer

Soodo is a Singapore-based Shopify development and CRO studio founded by Jessica Bong — a founder who built and still runs her own six-figure Shopify brand. Unlike generic freelancers or large agencies, every store Soodo builds is rooted in real eCommerce experience. We specialise in sales-first, full-funnel builds with unlimited revisions and personal 1-to-1 WhatsApp support throughout the project.

Question 2

How much does a Shopify website in Singapore typically cost?

Accepted Answer

Most new Shopify builds with Soodo start from SGD $4,000–$10,000+ depending on complexity, number of custom sections, theme choices, and market setup requirements. Smaller store upgrades and one-off custom projects are also available at project-based rates. Book a free 20-minute audit call to get a tailored quote.

Question 3

How long does it take to build a Shopify store?

Accepted Answer

A typical Shopify build with Soodo takes 2–6 weeks depending on the number of pages, custom sections, and how quickly client assets are ready. Smaller upgrades and one-off custom sections can be completed within days. We provide a clear project timeline upfront so you always know what to expect.

Question 4

Do you offer support after the website is launched?

Accepted Answer

Yes. Every Soodo project includes personalised handover training, detailed video walkthroughs, and 1-to-1 WhatsApp support for 6 months post-launch. Ongoing maintenance retainers are also available for clients who want a long-term Shopify growth partner.

Question 5

Is Soodo the right Shopify agency for a Singapore SME?

Accepted Answer

Yes — Soodo works primarily with Singapore-based SMEs, bootstrapped founders, and growing eCommerce brands. We've worked with brands across F&B, lifestyle, fashion, wellness, and consumer goods. Our builds are priced for businesses that understand the value of good design and conversion optimisation, without the overhead of a large agency.

Question 6

What is Shopify CRO and why does it matter for my store?

Accepted Answer

Shopify CRO (conversion rate optimisation) is the process of improving your store's design, copy, and user experience to turn more visitors into paying customers. Even a 1% improvement in conversion rate can significantly increase revenue without increasing ad spend. Soodo's CRO process starts with a founder conversation — because understanding your brand is step one, not data.

Question 7

Do you help migrate existing websites to Shopify?

Accepted Answer

Yes — Soodo handles full Shopify migrations from Wix, WordPress, WooCommerce, and Cococart. Every migration includes product transfers, collection restructuring, URL redirects, SEO protection, and full QA testing before launch. We ensure zero loss of existing search rankings during the transition.

Question 8

Will switching to a new Shopify theme affect my SEO?

Accepted Answer

A theme migration will not hurt your SEO if handled correctly. Soodo preserves all existing product URLs, metadata, and content structure throughout the revamp. Core Web Vitals, schema markup, and site architecture are protected — and in most cases, improved — during the rebuild.

Question 9

Can Soodo help optimise my Shopify store for AI search and GEO?

Accepted Answer

Yes — Soodo builds and optimises Shopify stores with Generative Engine Optimisation (GEO) in mind, ensuring your store and brand are structured to be cited by AI search tools like ChatGPT, Perplexity, and Google AI Overviews. This includes structured data implementation, entity-clear content, and schema markup that signals to AI models exactly what your brand sells and who it serves.

Question 10

Does Soodo help Shopify stores prepare for agentic commerce?

Accepted Answer

Yes — agentic commerce is reshaping how customers discover and buy online, with AI agents browsing and purchasing on behalf of shoppers. Soodo helps Shopify store owners prepare for this shift by optimising store structure, product data, and metadata so your store is readable and purchasable by AI-powered shopping agents — not just human visitors.

Question 11

What is agentic commerce and how does it affect my Shopify store?

Accepted Answer

Agentic commerce refers to AI-powered agents that can browse, compare, and complete purchases on behalf of a shopper without them manually visiting your store. Shopify has already built infrastructure for this with its Agentic Storefront APIs. Stores that are well-structured, clearly labelled, and schema-rich will be the ones AI agents recommend and buy from first.

Question 12

What is GEO and how is it different from SEO?

Accepted Answer

SEO (Search Engine Optimisation) focuses on ranking in traditional Google search results. GEO (Generative Engine Optimisation) focuses on getting your brand cited and recommended by AI tools like ChatGPT, Claude, Perplexity, and Google AI Overviews. Both matter in 2026 — SEO drives blue-link traffic, GEO drives AI-assisted discovery. Soodo helps Shopify brands optimise for both.

Question 13

Does Soodo offer Shopify training for business owners or teams?

Accepted Answer

Yes — Jessica Bong runs a 2-day Shopify store creation workshop at Equinet Academy in Singapore. One-on-one training and consulting sessions are also available for business owners who want to manage their own store confidently. Corporate Shopify training for teams can be arranged on request.

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